I have done a fair bit of traveling, I love it. I love planning, I love the airport, I love the anticipation of a new adventure. However today I was not loving the travel agency location I had been working with.
We are planning a trip! It is something we have talked about for years, but decided 3 weeks before we were to leave that this is the time to do it. A little last minute, but not a problem I am assured from the travel agent. Great, we find a package and booked it and paid for it, and were waiting for the travel documents to arrive. Which should have been this week some time. So today I was going to place a friendly touch base email....... here is how it went from there
4:05 - Send email just asking for an update and when I could come in and pick up my documents.
4:15 - Receive a "bounce message" email is not able to be delivered (strange I know the email address is correct I simply hit reply to one of their earlier emails)
4:15:30 - I tried to phone, and get a " we are sorry the number you have dialed is not in service" My stomach knots. I try a few more times just to confirm I dialed correctly.
4:22 - Teryn and I are in the car heading to the mall where the agency is located... maybe they are having phone issues / Internet issues... I am feeling like I want to vomit. I have one child on the way, driving with friends we are to meet up with them on Saturday when we FLY in!
4:45 - We arrive at the mall.... head up the escalator, I look to my right, and notice that the agency office has no lights on..... I am shaking... this is not good. We walk up to the door and there is a sign that reads " This ______ travel agency location is now closed. Please contact your CC company for any services not provided." Now what?????? My hands are shaking, I am close to tears, thankfully Teryn was with me.... I have to stay strong for her....
4:47 - We are back in the car, with a little plan. I get on the phone and call a few people to pray and head to the other mall where this particular agency has an office. Hoping they will be able to help me.
5:10 - Arrive at the second mall - I say to Teryn... lets see what will happen.. remember our God is bigger than this! Inside I am thinking.. what if this does not work out what are we going to do. Shanna is in the US, with no ticket home (I know I was not quite thinking rationally at this point because Shanna would just end up having a long drive home that was un-planned. She would be happy and safe...) I was feeling ripped right off! A mini pity party was going on in my little head. What would I tell Ashlynn and Teryn.... how would I deal with it! I was a mini mess!
5:12 - I see the agency and breath a small sigh of relief the lights were ON and the doors were open! The agent was busy and on the phone but they were open!
5:20 - I sit down with Nancy and ask her if there is any way she can help me. I explained my dilemma. She smiles and says, oh this is all I have been doing ALL DAY! Poor thing, I can only imagine the frustration she dealt with today. I am so thankful that we booked on the Credit Card and did not pay cash. Nancy was telling me of others who paid cash, and the packages were not booked - yikes! So sad and maddening for those people.....
5:25 - 5:55 Thankfully I had printed off and brought with me the emails I received from the first agency. For the next 1/2 hour Nancy made phone calls, trying to figure out what had happened, and IF (big IF) the package had actually been booked. I sat and prayed, tried to think of a positive outcome, all the while thinking about how we could fix it and salvage the vacation. Pretty stressful...... HOWEVER our Angel Nancy was able to find and confirm that everything was booked, and I now have all the documents in my hot little hands. WHEW! Stress like that is not fun! God truly is bigger than it all and things worked out.... I feel blessed!
The strange thing is last Friday when we dropped Shanna of in Langley with our friends I made a comment about not having the documents in hand and the possibility of something going wrong and Shanna having to remain with them for the remainder of their family vacation..... I should have listened to my gut and followed through, I should have listened to the little voice in my head....
Why is it that we do not listen to the small voice in our head... the niggley feeling that things are just not right? You would think I would learn, it is not like this is the first time....
Should have Could Have.... didn't
But SO VERY GLAD it all worked out.
California here we come.... if you are ready or not (We are!!!)
2 comments:
Oh Di, that's awful. So glad everything worked out. When do you leave?
Thanks Brenna
We leave Satruday..... And I am ready!
Post a Comment